Money deducted but didn't get coins?
On the off chance that the cash was deducted however you didn’t get coins, you will get a refund consequently from your bank inside a limit of 14 business days – it typically happens a lot quicker much of the time. On the off chance that we do get the cash (generally occurs inside a day), we will credit coins in your record and send you an affirmation email when that occurs.
When teachers contact a student
On the off chance that an educator contacts a student whose number isn’t verified, and the student doesn’t peruse the message inside 15 days, we refund coins for that. We likewise give refunds if educators spend coins on counterfeit/spam/trick jobs consequently.
When student contact teachers
Coins used to contact a teacher, free or paid, will not be refunded in case you can't reach at the coach for any reasons.
For student payments to tutors outside of tutorU&Me.com
In the event that any instalment is made external our site, we can’t do anything about it. You might in any case reach us and we will attempt to help yet we can’t ensure that we will actually able to get your refund. If it’s not too much trouble, perceive how refunds work when you pay through TutorU&Me.com
For student payments to tutors via TutorU&Me.com When you pay tutors via tutorU&Me.com:
In the event that you decided to deliver payment later, you might question the payment in the event that there is an issue. When you discharge the payment, then, at that point, we can’t get a refund.
In the event that you decided to deliver payment quickly, that is additionally an affirmation that our services have been conveyed and you are happy with the offered support.
While making payment, in the event that you decided to deliver payment quickly, we will not have the option to get the refund for you if there should be an occurrence of a question.
If there would be an occurrence of a question, if a student and tutor can’t go to a common settlement, whatever choice we cause will to be conclusive.
We take a 15% charge which is taken from the teacher’s account.5% of this 15% is fixed and is non-refundable
The remaining 10% of this fee is variable i.e., on the off chance that you get a halfway refund, we give the 10% expense as a feature of the refund. On the off chance that you take a full refund from the teacher, we actually keep the 5% fixed expense and return the leftover 95%.
When you post requirements as a student
When you close your post, no new teacher can get in touch with you. In any case, teacher who purchased your contact subtleties before you shut your prerequisites can in any case get in touch with you.
I want to delete my account
If it’s not too much trouble, go to profile settings to erase your record.
In case you are an student, every one of your posts will be consequently shut and no new teachers will actually be able to get in touch with you. Teachers who have as of now reached you might in any case get in touch with you secretly.
In case you are an teacher, when you erase your record, we actually save your subtleties for security and legitimate reasons. Nonetheless, your profile is at this point not open by anyone, including you. Students who have effectively got your contact subtleties will actually be able to see the messages you shipped off them and your contact subtleties.
If you require any more information or have any questions about our privacy policy, please feel free to contact us.
I want to remove data from Google
If it’s not too much trouble, actually look at our guide on the best way to eliminate individual information from Google.
Data management from Google login
On the off chance that you decided to login with Google, we utilize your Google email for enrolment.
On the off chance that you use our “friends invite” feature, we enable you to choose the reaches you invite. We access just those contacts and store them for inviting for your behalf.
By creating Tutor Profile at TutorU&me you are allowing us to send you SMS and email alerts of classes based on your profile. To Unsubscribe, you can do this by Logging in to your profile and explore to My Account segment.
Teachers need to present a copy of their Address Proof ( Voter ID, Passport, Driving License, Etc.) Two Coloured Passport Size Photographs and Last Obtained Educational Qualification teachers are mentioned not to enjoy any action other than coaching like taking cash for affirmation in any school/foundation or any extortion proposition.
In case of any fraud by the teachers with any student or with TutorU&me then we are free to take legal action against him/her. Teachers are mentioned to update us quickly about their current location and telephone/versatile number whenever changed and are mentioned to give your ID evidence to customers whenever requested by them.
TutorU&me reserves the right to modify or add or delete any condition at any time. Tutors are mentioned to be reliable and act/talk/spruce up expertly while visiting to any student for demo or standard class.
For Parents/Students
TutorU&me will facilitate finding a tutor that best suit your child's requirement but it does not guarantee any success of any kind in any examination or test that your child may undertake.
You comprehend that home teachers should be treated with deference and respect.
You comprehend that an ultimate conclusion to pick a specific tutor for your kid is yours.
You comprehend that the tutor will show up to your kid if only when the parents are available in the house.
You may ask the Teacher for its identity proof and qualification records before starting Classes, As we Don’t give any Document Verification guarantee.
You are recommended to Pay Tuition Fees through our Platform just in which we will pay the sum to the educator toward the finish of your meetings solely after class status from you. However, If you pay directly to the tutor and any dispute occurs TutorU&me will not be responsible.
TutorU&me will not give any guarantee of the student’s progress and also not responsible if any stolen things/Activity happen by the tutor. Tutors being seen by the guardians/Care Takers during the educational cost time.
On the off chance that you don’t consent to these Terms you are mentioned promptly please NOT TO USE THIS PLATFORM. TutorU&me reserves all the rights to change all or any of these above-mentioned terms and conditions with or without giving any prior notice.